Leadership
Michiel Rauws
CEO & Founder
Tomasz Finc
VP of Engineering
Tim Connors
Investor & Board Member
Christine Cassel
Board Member
Medical, Ethical, and Advisory Board Members
Divya Krishnamoorthy, MD
Clinical & Ethical Advisor
Eric Green, PhD
Clinical & Ethical Advisor
Glenn Fung, PhD
Ethical Advisor
John Sorrell, PhD
Digital Health Director
Nancy Spangler, PhD
Senior Consultant
Russell Fulmer, PhD
Clinical & Ethical Advisor
Our core values
Human-first
While our primary focus is to scale support through the use of technology, we never lose sight of people. Our mission to deliver access to coaching regardless of income or location is embedded across our organization and directly tied to how we treat one another. Our diverse and inclusive staff all have one key thing in common: we care. Team members value and understand each other, even when there is a difference of opinion. At Cass, we strive to ensure that every team member feels secure and successful in their role while staying open to accepting challenges.
Explore our Careers page
Social Impact
We believe that all people deserve access to behavioral health care and resources that enhance well-being without fear of judgment, stigma, or creating economic hardship.
We use our commercial success to expand our reach through the Cass Foundation to serve poor and vulnerable populations who lack access to quality behavioral health, chronic disease management, and emotional support.
This philosophy creates positive social impact on a global scale with the only requirement being access to text messaging on a mobile phone.
We use our commercial success to expand our reach through the Cass Foundation to serve poor and vulnerable populations who lack access to quality behavioral health, chronic disease management, and emotional support.
This philosophy creates positive social impact on a global scale with the only requirement being access to text messaging on a mobile phone.
Learn about Cass Foundation
Integrity
Cass began as a research firm half a decade prior to launching Tess. We maintain an active interest in data and use it to guide our decision making in nearly every facet of the organization. Upholding values of honor and integrity, we encourage communication that is honest, transparent, and respectful. Across the team, strong opinions are welcome and loosely held allowing for diverse perspectives to be shared in a psychologically safe working environment. We are firm in our beliefs, but stay open to changing our minds in light of new data, especially if this data has a direct impact on the people across our team or those we serve.
Read our Ethical AI white paper
Data-Based
Cass ultimately wishes to lend a hand to billions of people. That's quite a number and a big responsibility. When you are interacting with that many people, making decisions based on solid information is pretty important.
As humans, we all think in ways that combine a bit of emotion and science and with a solid data-first philosophy we hope we strike the right balance.
The data-first philosophy came from our early focus on extensive research on which we could make solid decisions. Mistakes on a small scale can have little impact but at the level of millions of interactions, it's best to get it done right from the beginning. Data helps us do that.
As humans, we all think in ways that combine a bit of emotion and science and with a solid data-first philosophy we hope we strike the right balance.
The data-first philosophy came from our early focus on extensive research on which we could make solid decisions. Mistakes on a small scale can have little impact but at the level of millions of interactions, it's best to get it done right from the beginning. Data helps us do that.
Click here to see data on Cass and research studies we've learned from.
Cass is committed to the development, delivery, and maintenance of human-valued ethical AI services.
We are hiring
Until recently, the need for an entry level mental health coach or assistant has been far greater than the supply. In addition, even when a human has been available, the average consumer, especially for the initial interaction, has been hesitant to use them for several reasons - fear of judgement, prohibitive cost, or a lengthy wait for a follow up, if needed.
Cass is available 365/24/7, and her responses have been designed by experts to be empathetic as well as relevant to the problem and the individual. She is orders of magnitude less expensive than a human. When someone is feeling anxious or depressed for whatever reason, they want and need help now. For Cass, it is always now.
Cass is available 365/24/7, and her responses have been designed by experts to be empathetic as well as relevant to the problem and the individual. She is orders of magnitude less expensive than a human. When someone is feeling anxious or depressed for whatever reason, they want and need help now. For Cass, it is always now.
See open roles
